I choose kindness over harshness. I choose conversation over orders. I choose second and third chances over rash decisions. I give the benefit of doubt rather than expecting the worst. All of these seem to be backfiring.
I understand the feeling that a job is just a job. I understand having a job you don’t love, I have one now that I don’t even like. I get wanting to do the bare minimum when there is no motivation or incentive to do more. I get all that, but I’m at the end of my career (yes I’m young but I’m at the end of one career, not my working life).
When I was at the beginning of my career the concept of work hours was foreign to me. I stayed and worked and improved my skills because I wanted to, because I was curious, because I knew that some day I’d advance and grow to higher levels. I did this without overtime pay and when overtime was available, I often wouldn’t put in for it because I wasn’t working, I was learning.
What I see of my staff is that, so early in their working lives, they’ve already checked out. I don’t see the curiosity and interest in honing their skills, learning new things, going beyond (or even living up to) their job description. The sales associates want to be managers, and the manager wants to be the general manager but none are excelling (or are even adequate) at their current position.
My pep talks haven’t worked. My pep talks with a dose of reality haven’t worked. My honest assessments with consequences behind them haven’t worked. I know business people have to fire staff and I’ve had to as well, but when you see potential in a person in spite of their lack of effort it makes the process that much harder.
I can’t help but think that a young Gary Vaynerchuk did well because he is someone who is invested in himself. I am someone who invests in myself. I don’t see my staff investing in themselves – they’re just picking up a paycheck.
Do you see the same of your staff, of the employees you deal with at a store or on the phone? What do you do to get them to see that investing in themselves pays the best dividends?
Posted in General, Leadership and tagged gary vaynerchuk, investing, lead, leadership, Vaynerchuk by AJ with no comments yet.